Refund policy

If you receive incorrect, faulty or damaged orders please contact us as soon as possible, by email on hello@podiumsports.online

Do not discard these items as they will need to be pictured and in most cases returned.

If you have ordered incorrectly, we accept no responsibility for your actions or postage costs.
For a refund on a returned item, they need to arrive back with us in the exact resalable condition they had been received in. Broken packaging will also result in a part or no refund. If we are unable to refund your return, you are responsible for postage charges back to you or we will discard of the item.
All returns must be back with us within 28 working days from the day you receive your order.

Return to:

Revo Bikes Ltd t/a Podium Sports,
Delfan
Llangyniew
Welshpool, SY21 0JS

Please pop a note in your package on return including your Order Reference Number. 

If you need to exchange for another item, you can place your order again online.

Please note: We will not cover the postage costs.

WARRANTY RETURNS

If the item is covered by a warranty please return to us, with its receipt or copy of email notification and we will aim to sort it as soon as possible. The warranty is for the original owner/purchaser and not for any products bought second hand. We cannot accept any Warranty claims that have been purchased from other stores or outside the UK. You must go back to the store you bought your products from.

We must have the product returned before we send out a replacement or refund.

The Warranty Procedure

Your product being claimed for on warranty must be purchased from Podium Sports

Please remember: Your product will have its warranty void if it has been sanded, welded, resprayed, stripped or any of the similar to defect the product from its original state; or you have bought this product second hand.

Step 1: Firstly we will need some images emailed along with your Order confirmation or Order number. Please also add a short sentence to sum up how this occurred.

Step 2: Once we have checked over these images, we may need to assess the product further which will need to be sent to us. Any Items covered by warranty will need to be returned to us at:

Revo Bikes Ltd t/a Podium Sports,
Delfan, Llangyniew, Welshpool, Powys, SY21 0JS

Step 3: If your product is covered by warranty. We may have this product available and in stock, however it some cases there will be a short wait to order in your product. If your product is now discontinued you will be covered with the closest match or a newer version of the product.

Please Note: You are responsible for your postage cost to us.
Please Note: All returns must include your proof of purchase.